🔒 The Smoothie Room Privacy Policy
Effective Date: [Month Day, Year]
This Privacy Policy describes how The Smoothie Room ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website, interact with our services (including Stan Store), or visit our physical location in Orlando, FL.
1. Information We Collect
We collect personal information through several methods:
A. Information You Provide Directly
This is information you willingly give us:
- Identity & Contact Data: Name, email address, mailing address, phone number (collected when you sign up for our newsletter, create an account, or contact us).
- Transaction Data: Payment information (which is processed securely by third-party processors like your point-of-sale system, Stripe/PayPal for digital sales, or Stan Store), and details about products purchased.
- Communications: Information contained in communications with us, such as customer service inquiries, feedback, or survey responses.
B. Information Collected Automatically
When you access our website or Stan Store, we use tracking technologies (like cookies) to automatically collect:
- Technical Data: Internet Protocol (IP) address, browser type, operating system, and unique device identifiers.
- Usage Data: Information about how you use our site and Stan Store, including pages viewed, links clicked, time spent on pages, and referring website addresses.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process and fulfill your orders for physical goods, smoothies, and digital products (via Stan Store).
- Communication: To send you transaction confirmations, receipts, order updates, and respond to customer service requests.
- Marketing: To send you marketing and promotional communications about our products, events, and specials, based on your preferences and consent.
- Personalization: To tailor your experience, showing you relevant products, recipes, or services based on your purchase history or location.
- Analytics & Improvement: To monitor and analyze trends, usage, and activities in connection with our services to improve our offerings and the performance of our website.
3. How We Share Your Information
We do not sell your personal data. We only share your information with trusted third parties to help us run our business:
- Payment Processors: We share payment details with secure processors (e.g., Stripe, Shopify Payments, or your bank) to complete transactions.
- Service Providers: We share necessary data with companies that provide services to us, such as email marketing providers (e.g., Mailchimp for newsletters), web hosting, and fulfillment services for digital goods (Stan Store).
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order).
- Business Transfers: In the event of a merger, sale of assets, or acquisition, your personal information may be transferred to the new owner.
4. Your Rights and Choices
Depending on where you live, you may have specific rights regarding your personal data:
- Opt-Out of Marketing: You can opt-out of receiving promotional emails from us at any time by following the "unsubscribe" link located at the bottom of every marketing email.
- Access and Correction: You may request access to the personal data we hold about you and request corrections to any inaccurate data.
- Deletion: You may request that we delete the personal data we have collected about you, subject to certain exceptions (e.g., needing the data to complete an order or comply with a legal obligation).
5. Third-Party Links
Our website and Stan Store may contain links to third-party websites (like Orlando Health, social media platforms, or external booking systems). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.
6. Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, and misuse. However, please be aware that no security measures are perfectly secure, and we cannot guarantee the absolute security of your data transmitted through the internet.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically.
8. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
Next Steps:
- Fill in the placeholders (Effective Date, contact details).
- Ensure compliance (especially regarding your location and payment processors).
- Post this policy clearly on your website (usually in the footer) and link to it from your Stan Store, if possible.